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Toshiba CIX-CTX IP Connection

These instructions help you configure your Toshiba CIX/CTX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Toshiba CIX-CTX IP Connection​

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

Toshiba CIX-CTX.TDT
Toshiba CIX-CTX.TDS

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

By default, the SMDR output of your Toshiba CIX/CTX is not enabled. Contact your system maintainer to enable call logging output for incoming, outgoing and internal calls.

Configure The TIM Enterprise​

Follow the steps below to configure TIM Enterprise to connect to your Toshiba CIX/CTX:

  1. Click on the Directory tab.

  2. If you don't have a PBX object, press New object and select PBX. Name your site and then select Add. Locate the PBX object you want to configure in the Directory, click on it and select Properties.

  3. A new window will open, displaying the general properties of your PBX object. Select Toshiba CIX-CTX from the Data format list and tick the Keep a local backup of data box, as shown below:

    TIM Enterprise PBX General Properties

  4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.

  5. In the Port field, enter 9000.

  6. In the IP script field, select Toshiba CIX/CTX from the drop-down list.

    TIM Enterprise PBX Connection Properties

  7. Click on the Save button to apply the settings.